Privacy Policy

This Privacy Policy explains how the ERA marketing team appointed for Tengah Garden Residences collects, uses, and protects the personal data you provide through the contact and registration forms on this website. ERA Realty Network Pte Ltd (Licence No. L3002382K) is the appointed marketing agency for this development.

This website is not the official developer website of Hong Leong Holdings, GuocoLand, or CSC Land.

1. Personal Data We Collect

When you submit a contact or registration form on this website, we may collect the following personal data:

• ✦Full name
• ✦Mobile phone number
• ✦Email address (optional)
• ✦Buyer profile (e.g., buyer or investor)
• ✦Budget range
• ✦Preferred bedroom type
• ✦Whether you currently own a property
• ✦Your preference to receive marketing updates

We may also collect standard technical data such as your browser type, IP address, and pages visited, through analytics tools, for the purpose of improving this website.

2. How We Use Your Personal Data

Your personal data is used solely for the following purposes:

• ✦To contact you about Tengah Garden Residences, including price list releases, showflat preview invitations, and launch updates.
• ✦To send you floor plans, brochures, and other project materials you have requested.
• ✦To tailor our communications to your stated preferences (e.g., bedroom type, budget).
• ✦To improve the content and functionality of this website.

3. Sharing of Personal Data

Your personal data will not be sold to any third party. We may share your data with:

• ✦The ERA Realty Network Pte Ltd sales team and its associates, for the purpose of following up on your enquiry about Tengah Garden Residences.
• ✦Service providers who assist in operating this website (e.g., hosting, analytics), subject to confidentiality obligations.

We do not share your personal data with unrelated third parties for their own marketing purposes.

4. Data Retention

We retain your personal data for as long as is necessary to fulfil the purposes described in this policy, or as required by applicable law. Once your data is no longer needed, it will be securely deleted or anonymised.

5. Your Rights — Access, Correction, and Deletion

Under the Personal Data Protection Act (PDPA) of Singapore, you have the right to:

• ✦Request access to the personal data we hold about you.
• ✦Request correction of any inaccurate personal data.
• ✦Request deletion of your personal data from our records.
• ✦Withdraw your consent to receive marketing communications at any time.

To exercise any of these rights, please contact us via WhatsApp at +65 8781 1008 or by messaging the ERA sales team directly. We will respond to your request within a reasonable time.

6. Cookies and Analytics

This website may use cookies and analytics tools to understand how visitors interact with the site. This data is collected in aggregate and is not used to identify individual visitors. You may disable cookies in your browser settings; however, some features of the website may not function correctly as a result.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.